Terms of Service

Welcome to Secrul. SECRUL, a California corporation ("Secrul," "we," "us," or "our"), provides website features, verification and tracking tools, and other products and services to you when you visit secrul.com, join our waitlist, use the Secrul platform, use Secrul applications for mobile, or use software provided by Secrul in connection with any of the foregoing (collectively, the "Secrul Services"). Secrul provides the Secrul Services subject to these Terms of Service (these "Terms"). By using the Secrul Services, you agree to these Terms. Please read them carefully.

If you or your company use the Secrul Services under a separate written agreement with Secrul, that agreement controls to the extent it conflicts with these Terms.

1. ELIGIBILITY; BUSINESS USE

The Secrul Services are built for businesses in the freight industry — shippers, freight brokers, motor carriers, and their authorized personnel. To use the Secrul Services you must (a) be at least 18 years old; (b) use the Secrul Services for business purposes and not for personal, family, or household purposes; and (c) if you act on behalf of a company, have authority to bind that company to these Terms, in which case "you" also means that company. If you use the Secrul Services as a motor carrier or as a shipper, the additional terms in Sections 25 and 26 also apply to you.

2. PRIVACY

Please review our Privacy Policy, which also governs your use of the Secrul Services, to understand our practices. If you are a driver performing shipments in connection with the Secrul Services, the Secrul Driver Privacy Notice describes how we collect and process your personal information. To the extent required by applicable law, you may have the right to request access to, deletion of, or correction of your personal information; to do so, contact hello@secrul.com.

3. ELECTRONIC COMMUNICATIONS

When you use the Secrul Services, or send emails or other communications to us from your desktop or mobile device, you are communicating with us electronically. You consent to receive communications from us electronically, such as emails, in-app messages, and mobile push notifications, and you can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

4. YOUR ACCOUNT; ACCURATE INFORMATION; VERIFICATION

You may need an account to use certain Secrul Services. You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your account, and you accept responsibility for all activities that occur under it. Notify us promptly at hello@secrul.com if you suspect unauthorized use.

You agree to provide accurate, current, and complete information about yourself and your business — including legal name, contact details, operating authority (MC number and USDOT number), insurance, fleet, and equipment details where requested — and to keep it updated. Misrepresenting your identity, operating authority, or affiliation is a material violation of these Terms.

You authorize Secrul to verify information submitted by you, your company, or your drivers against public records (including FMCSA registration and safety data) and against documents provided to us, and to decline, suspend, or terminate access where we cannot verify information or where we identify risk to the Secrul Services or their users.

Driver notices and consents. If you are a motor carrier or otherwise direct drivers to use the Secrul Services, you must, before each driver's first use: (a) provide the driver with the Secrul Driver Privacy Notice; (b) give any notice and obtain any consent, authorization, or written release that applicable law requires for the collection of the driver's geolocation, photographs, or biometric identifiers or information in connection with the Secrul Services — including written notice of vehicle tracking where required (for example, N.J. Stat. § 34:6B-22) and written releases for biometric data where required (for example, 740 ILCS 14); and (c) use driver data received from the Secrul Services only in compliance with applicable law. You will keep records of these notices and consents, provide them to us on request, and you are responsible under Section 19 (Indemnification) for claims arising from your failure to do so.

5. WAITLIST AND EARLY ACCESS

Waitlist positions and referral codes are provided for convenience and have no monetary value. We may invite users to the Secrul platform in any order, and we may modify or discontinue the waitlist or any referral program at any time. Any early, beta, or preview access is provided as-is, may contain errors, and may be suspended or withdrawn at any time. Features described on our website may change, be delayed, or never launch; joining the waitlist does not obligate Secrul to grant access.

6. LICENSE AND ACCESS

Subject to your compliance with these Terms, Secrul grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make use of the Secrul Services for the purposes for which they were designed. This license does not include any resale or commercial exploitation of any Secrul Service or its contents; any derivative use of any Secrul Service or its contents; any downloading, copying, or other use of account information for the benefit of any third party; or any use of data mining, robots, scraping, or similar data gathering and extraction tools. You may not frame or use framing techniques to enclose, or use meta tags or hidden text utilizing, any Secrul trademark or proprietary information without our express written consent. All rights not expressly granted to you are reserved by Secrul and its licensors. The licenses granted by Secrul terminate if you do not comply with these Terms.

7. ACCEPTABLE USE

You may use the Secrul Services only as permitted by law. In addition, you agree not to:

• misrepresent your identity, operating authority (including MC/USDOT numbers), safety record, insurance status, equipment, or affiliation with any company;
• falsify, manipulate, or circumvent verification signals — including QR check-ins, geolocation data, identity or facial verification, or shipment documents;
• interfere with the operation of the Secrul Services, probe or test their security without written permission, or introduce malicious code;
• send spam, generate fake referrals, or submit false or automated form data;
• access the Secrul Services to build a competing product or dataset, or on behalf of a competitor of Secrul.

8. VERIFICATION SERVICES; NOT A GUARANTEE; NOT A BROKER

Secrul provides verification signals and tracking information based on public records (including FMCSA data), information and documents submitted by users and their drivers, and activity observed through the Secrul Services. These sources can be incomplete, outdated, or falsified. A verification result, badge, check-in confirmation, or tracking record is information to support your own decisions. It is not a guarantee of any party's identity, performance, solvency, insurance coverage, or regulatory compliance.

Secrul is a technology company. We are not a motor carrier, freight broker, freight forwarder, or shipper's agent; we do not take custody of freight; we are not a party to transactions between users; and we do not provide insurance. You remain solely responsible for your own due diligence, contracts, insurance, and compliance with the transportation laws and regulations applicable to your business.

Consistent with that: Secrul does not arrange or offer to arrange transportation by motor carrier; does not select, assign, or dispatch carriers or drivers for any shipment; does not negotiate or set transportation rates or terms; and does not collect, hold, escrow, process, or transmit payments between users. All freight rates, charges, and payments are agreed and settled directly between users. The only payments we accept are our own subscription and service fees described in Section 12, which are fees for software and are not compensation for arranging transportation.

9. USER CONTENT AND DATA

You retain ownership of data, documents, and other content you or your personnel submit to the Secrul Services ("Customer Content"), including shipment documents and photos. You grant Secrul a non-exclusive, worldwide, royalty-free license to host, use, reproduce, and display Customer Content solely to provide, secure, and improve the Secrul Services and as otherwise permitted by our privacy notices. You represent that you have the rights necessary to submit Customer Content and that it is accurate and lawful. We may remove content that violates these Terms or applicable law, though we have no obligation to pre-screen content.

Secrul may create aggregated or de-identified data from use of the Secrul Services that does not identify you or any person, and may use it for any lawful business purpose, including benchmarking, research, and service improvement.

10. INTELLECTUAL PROPERTY

All content included in or made available through the Secrul Services — such as software, text, graphics, logos, icons, and data compilations — is the property of Secrul or its licensors and is protected by United States and international intellectual-property laws. SECRUL and related names, logos, and graphics are trademarks of Secrul and may not be used in connection with any product or service that is not Secrul's, in any manner likely to cause confusion, or in any manner that disparages Secrul. If you provide feedback or suggestions, we may use them without restriction or compensation.

11. INTELLECTUAL PROPERTY COMPLAINTS

Secrul respects the intellectual property of others. If you believe your work has been infringed on the Secrul Services, send a notice to our Copyright Agent: SECRUL, Attn: Copyright Agent, 3685 Elkhorn Blvd #1421, North Highlands, CA 95660, email hello@secrul.com. Your notice must include: (a) a physical or electronic signature of a person authorized to act for the rights owner; (b) identification of the work claimed to be infringed; (c) identification and location of the allegedly infringing material; (d) your contact information; (e) a statement of good-faith belief that the use is not authorized; and (f) a statement, under penalty of perjury, that the information in the notice is accurate and that you are the owner or authorized to act for the owner. Upon receipt of a valid notice we will expeditiously remove or disable access to the identified material and notify the user who provided it; that user may submit a counter-notification under 17 U.S.C. § 512(g). We terminate repeat infringers in appropriate circumstances.

12. FEES AND PAYMENT

The website and waitlist are currently free. We may introduce paid subscription plans and per-use services (for example, verification services for a specific shipment, sold individually or as prepaid packages). If we do: prices and billing terms will be shown before you purchase; subscriptions renew automatically until cancelled; and we will give at least 30 days' notice before a price change takes effect for you. You are responsible for applicable taxes. Cancellations and refunds are handled as described in our Refund & Cancellation Policy.

Before you start a paid subscription, we will clearly and conspicuously disclose the price, billing frequency, automatic-renewal terms, any trial terms, and how to cancel — before collecting your payment details — and we will charge you only after you expressly consent to those terms through a separate affirmative action (such as a checkbox or a clearly labeled purchase button). We keep a record of your consent.

13. MOBILE APPLICATIONS; DEVICE PERMISSIONS

Secrul mobile applications may request device permissions such as location, camera, and notifications; certain features (for example, QR check-in or shipment tracking) do not function without them. You control permissions through your device settings. If you download our applications from the Apple App Store or Google Play, your use is also subject to the applicable store's terms.

If you use a Secrul application obtained from the Apple App Store, the following also applies: (a) these Terms are concluded between you and Secrul only, and Secrul, not Apple Inc. ("Apple"), is solely responsible for the application and its content; (b) your license is a non-transferable license to use the application on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions; (c) Secrul, not Apple, is solely responsible for maintenance and support, and Apple has no obligation to provide any; (d) if the application fails to conform to an applicable warranty, you may notify Apple and Apple will refund the purchase price (if any), and to the maximum extent permitted by law Apple has no other warranty obligation; (e) Secrul, not Apple, is responsible for addressing claims relating to the application, including product liability, regulatory non-compliance, and consumer-protection or privacy claims; (f) Secrul, not Apple, is solely responsible for third-party claims that the application infringes intellectual-property rights; (g) you represent that you are not located in a country subject to a U.S. Government embargo or designated as "terrorist supporting," and are not on any U.S. Government list of prohibited or restricted parties; (h) you must comply with applicable third-party terms when using the application; and (i) Apple and its subsidiaries are third-party beneficiaries of these Terms with respect to your license of the application and may enforce them against you. Questions or complaints: SECRUL, 3685 Elkhorn Blvd #1421, North Highlands, CA 95660, hello@secrul.com.

14. SOFTWARE TERMS

Software we make available in connection with the Secrul Services ("Secrul Software") may be used solely to enable your use of the Secrul Services as permitted by these Terms. You may not copy, modify, create derivative works of, distribute, license, or assign rights to the Secrul Software, and you may not reverse engineer, decompile, disassemble, tamper with, or bypass any security associated with it, except to the extent applicable law expressly permits. We may issue automatic or manual updates at any time. Secrul Software may include third-party and open-source components governed by their own license terms; see our Open Source Notices. If you are a U.S. Government end user, the Secrul Software is licensed as a "Commercial Item" as defined at 48 C.F.R. §2.101.

15. THIRD-PARTY SERVICES

The Secrul Services may link to or interoperate with third-party websites and services. We are not responsible for examining or evaluating, and do not warrant, the offerings of any third party, and we do not assume responsibility for their actions, products, or content. Your use of third-party services is governed by their own terms and privacy policies.

16. SANCTIONS AND EXPORT POLICY

You may not use the Secrul Services if you are the subject of U.S. sanctions or of sanctions consistent with U.S. law imposed by the government of the country in which you use the Secrul Services. You must comply with all U.S. and other applicable export and re-export restrictions.

17. DISCLAIMER OF WARRANTIES

THE SECRUL SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE), AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SECRUL SERVICES ARE PROVIDED BY SECRUL ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. SECRUL MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, SECRUL DOES NOT WARRANT THAT THE SECRUL SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT VERIFICATION OR TRACKING INFORMATION WILL BE ACCURATE, COMPLETE, OR CURRENT; OR THAT YOU WILL OBTAIN LOADS, CARRIERS, CUSTOMERS, OR ANY PARTICULAR RESULT THROUGH THE SECRUL SERVICES. YOUR USE OF THE SECRUL SERVICES IS AT YOUR SOLE RISK.

18. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW: (A) SECRUL WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THE SECRUL SERVICES; AND (B) SECRUL'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SECRUL SERVICES WILL NOT EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS (US $100) OR THE AMOUNTS YOU PAID TO SECRUL FOR THE SECRUL SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITS DO NOT APPLY TO A PARTY'S FRAUD, WILLFUL MISCONDUCT, OR GROSS NEGLIGENCE, OR TO ANY OTHER LIABILITY THAT CANNOT LAWFULLY BE LIMITED.

19. INDEMNIFICATION

You will defend, indemnify, and hold harmless Secrul and its officers, directors, employees, and agents from and against any claims, damages, and expenses (including reasonable attorneys' fees) arising from your Customer Content, your use of the Secrul Services in violation of these Terms or applicable law, or your freight transactions and dealings with other users, their drivers, or any third party.

20. DISPUTES; BINDING ARBITRATION; CLASS ACTION WAIVER

Before filing a claim, you agree to first contact us at hello@secrul.com with a description of the dispute and give us 30 days to try to resolve it informally.

Any dispute or claim relating in any way to your use of the Secrul Services will be resolved by binding arbitration, rather than in court, except that (a) you may assert claims in small claims court if your claims qualify, and (b) either party may bring suit in court to enjoin infringement or other misuse of intellectual property rights. The Federal Arbitration Act and federal arbitration law apply to these Terms.

There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages) and must follow these Terms as a court would.

To begin an arbitration proceeding, send a letter requesting arbitration and describing your claim to SECRUL, Attn: Legal, 3685 Elkhorn Blvd #1421, North Highlands, CA 95660, with a copy by email to hello@secrul.com. The arbitration will be conducted by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules, available at www.adr.org. Unless the parties agree otherwise, any in-person hearing will be held in Sacramento County, California, or, if the AAA determines that location is unduly burdensome for you, in the county of your principal place of business. Payment of filing, administration, and arbitrator fees will be governed by the AAA's rules. The arbitration may also be conducted by videoconference, by telephone, or based on written submissions.

We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration, we each waive any right to a jury trial to the fullest extent permitted by applicable law.

If a court makes a final determination that applicable law precludes enforcement of this Section's limitations as to a particular claim for relief — for example, a claim for public injunctive relief — then that claim, and only that claim, must be severed and may be brought in court after arbitration of all remaining claims has concluded. This Section does not limit the arbitrator's authority to award any individualized relief authorized by law.

21. APPLICABLE LAW

By using the Secrul Services, you agree that the Federal Arbitration Act, applicable federal law, and the laws of the State of California, without regard to principles of conflict of laws, will govern these Terms and any dispute of any sort that might arise between you and Secrul. Any claim that is not subject to arbitration under Section 20 must be brought exclusively in the state or federal courts located in Sacramento County, California, and each party consents to personal jurisdiction and venue there, except that either party may seek injunctive relief for infringement or other misuse of intellectual property rights in any court of competent jurisdiction, and qualifying claims may be brought in small claims court.

22. CHANGES TO THE SERVICES AND THESE TERMS

We may change the Secrul Services and these Terms as our business evolves. If a change to these Terms is material, we will give at least 30 days' notice by email (if we have your address) or by notice on our website before it takes effect. Your continued use of the Secrul Services after the effective date constitutes acceptance of the updated Terms. If you do not agree, stop using the Secrul Services and, if you wish, ask us to delete your data. Changes apply prospectively only: the version of these Terms in effect when a dispute arose governs that dispute, and changes to Section 20 do not apply to any dispute of which either party had notice before the change took effect.

23. TERMINATION

You may stop using the Secrul Services at any time. You may delete your account at any time directly in the Secrul app (Settings > Account > Delete Account) or by emailing hello@secrul.com; waitlist entries are deleted on request to the same address. Deleting your account removes your account record and associated personal data as described in our Privacy Policy; some records may be retained where required by law.

For 30 days after termination of your account or cancellation of a paid subscription, we will, on request to hello@secrul.com, make your Customer Content available for export in a commonly used format; after that period we may delete it in the ordinary course, subject to our privacy notices and legal retention obligations.

Secrul reserves the right to refuse service and to suspend or terminate your access if you violate these Terms, create risk or possible legal exposure for Secrul or other users, or if we discontinue the Secrul Services. Sections that by their nature should survive termination (including Sections 8, 9, 10, and 17 through 24) survive.

24. SEVERABILITY; MISCELLANEOUS

If any provision of these Terms is deemed invalid, void, or unenforceable, that provision is severable and will not affect the validity and enforceability of the remaining provisions. These Terms, together with the policies referenced in them and any separate written agreement between you and Secrul, are the entire agreement between you and Secrul regarding the Secrul Services. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Our failure to enforce a provision is not a waiver. Neither party is liable for delay or failure caused by events beyond its reasonable control. We may identify you by name and logo as a Secrul customer in marketing materials; you may revoke this permission at any time by emailing hello@secrul.com.

25. ADDITIONAL TERMS FOR CARRIERS

If you use the Secrul Services as a motor carrier, the following additional terms apply to you:

• Authority and compliance. You will maintain active operating authority and all registrations required for your operations (including MC/USDOT), operate in compliance with applicable FMCSA and other transportation regulations, and notify us promptly if your authority is suspended, revoked, or placed out of service.
• Insurance. You will maintain at least US $1,000,000 in automobile liability insurance and US $100,000 in cargo insurance — or any higher amounts required by law or by your agreements with shippers — keep your certificates current, and notify us promptly of any lapse, cancellation, or material reduction in coverage.
• Own performance; no re-brokering. You will perform shipments verified through the Secrul Services with your own operating authority, your own equipment, and drivers employed or directly engaged by you. You will not re-broker, double-broker, assign, or subcontract such a shipment to another carrier or intermediary.
• Drivers. You will comply with Section 4 (Driver notices and consents), ensure that your drivers are properly licensed and eligible, and ensure that they complete the required check-ins and identity verification and use the Secrul application during active shipments.
• Accurate information. You will keep your company, equipment, insurance, and driver information accurate and current.
• Direct contracts. Your transportation agreements — including rates, accessorial charges, and terms of carriage — are made directly with shippers, outside the Secrul Services, and Section 8 applies to every shipment.

26. ADDITIONAL TERMS FOR SHIPPERS

If you use the Secrul Services as a shipper, the following additional terms apply to you:

• Accurate load information. You will provide accurate and complete information about each shipment — including commodity, weight, dimensions, equipment requirements, pickup and delivery locations and windows, and any special handling needs — and update it promptly if it changes.
• Prohibited cargo. You will not use the Secrul Services in connection with hazardous materials (as defined in 49 C.F.R. parts 100-185), firearms or ammunition, illegal goods, currency or negotiable instruments, live animals, or other cargo that we prohibit in writing.
• Verification at pickup and delivery. For shipments where you rely on Secrul verification, you will designate personnel at each facility to complete the Secrul check-in — including scanning the driver's QR code at loading and unloading — before releasing or accepting cargo, and you will give drivers reasonable and safe access to your facilities for check-in.
• Your carriers, your decision. You decide which carriers to work with. Verification information is a signal to support that decision, not a guarantee (Section 8), and your transportation agreements — including rates and terms of carriage — are made directly with carriers, outside the Secrul Services.

27. OUR ADDRESS AND CONTACT

SECRUL

3685 Elkhorn Blvd #1421, North Highlands, CA 95660

Email: hello@secrul.com